Privacy Policy
SkillForge is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data in compliance with GDPR and Japanese data protection regulations.
Our Data Protection Commitment
At SkillForge, we understand that your privacy is fundamental to building trust. We are committed to transparency in how we collect, process, and protect your personal information. This policy outlines our practices and your rights regarding your personal data.
Information We Collect
Personal Information You Provide
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Contact Information: Name, email address, phone number when you submit inquiries or register for courses
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Educational Background: Professional experience, current role, learning objectives when enrolling in training programs
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Communication Records: Messages, inquiries, and correspondence related to our training services
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Payment Information: Billing details processed securely through encrypted payment systems (we do not store complete payment information)
Technical Information Collected Automatically
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Usage Data: Pages visited, time spent on site, navigation patterns, course completion rates
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Device Information: Browser type, operating system, device characteristics, IP address (anonymized)
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Cookies and Tracking: Performance analytics, user preferences, and functionality cookies as outlined in our Cookie Policy
How We Use Your Information
Educational Services
- • Process course enrollments and registrations
- • Deliver training materials and course content
- • Track learning progress and completion
- • Provide certificates and credentials
- • Customize learning experiences
Communication
- • Respond to inquiries and support requests
- • Send course updates and announcements
- • Provide important service notifications
- • Share relevant educational resources
- • Conduct satisfaction surveys
Service Improvement
- • Analyze website performance and usage
- • Improve course content and delivery
- • Enhance user experience and navigation
- • Develop new training programs
- • Conduct market research
Legal Compliance
- • Comply with applicable laws and regulations
- • Respond to legal requests and court orders
- • Protect against fraud and security threats
- • Enforce our terms of service
- • Maintain business records as required
Data Protection and Security Measures
Technical Safeguards
Administrative Controls
- • Employee access controls and authorization levels
- • Regular staff training on data protection
- • Confidentiality agreements with all personnel
- • Incident response and breach notification procedures
Data Retention
- • Personal data retained only as long as necessary
- • Course records: 3 years after completion
- • Marketing data: Until withdrawal of consent
- • Legal records: As required by applicable law
Your Rights and Data Management
Your Privacy Rights
How to Exercise Your Rights
Contact Methods: You can exercise your rights by contacting us through the contact information provided on this page or via our contact form.
Identity Verification: For security purposes, we may require verification of your identity before processing requests.
Response Time: We will respond to your request within 30 days, or inform you if additional time is needed.
Free of Charge: Exercising your privacy rights is free, except in cases of manifestly unfounded or excessive requests.
Complaint Rights: You have the right to file a complaint with your local data protection authority if you believe your rights have been violated.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request removal of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
Note: We honor your choice and ensure compliance with your privacy preferences. Certain data may be retained for legal compliance purposes as outlined in our retention policy.