3 Chome-29-8 Shibuya, Tokyo 150-0002, Japan
+81 3-5778-8111

Terms and Conditions

Last Updated: September 2, 2025

These Terms and Conditions constitute a legal agreement between you and SkillForge regarding your use of our data analytics training services. By accessing our services, you acknowledge your understanding and acceptance of these binding terms.

Legal Agreement and Binding Nature

This document establishes the comprehensive legal framework governing your relationship with SkillForge. These Terms and Conditions are legally binding and enforceable. Your continued use of our services constitutes ongoing acceptance of these terms, including any updates or modifications.

Important Legal Notice

These Terms and Conditions contain important legal provisions, including limitations of liability, dispute resolution procedures, and binding arbitration clauses. Please read these terms carefully before using our services. If you do not agree with any provision, you must discontinue use of our services immediately.

User Obligations and Legal Responsibilities

1. Compliance with Laws and Regulations

You agree to comply with all applicable laws, regulations, and legal requirements in your jurisdiction, including but not limited to:

Domestic Compliance

  • • Japanese Consumer Protection laws
  • • Personal Information Protection Act
  • • Copyright and intellectual property laws
  • • Electronic commerce regulations
  • • Professional licensing requirements

International Compliance

  • • GDPR and other data protection regulations
  • • Cross-border data transfer restrictions
  • • International copyright treaties
  • • Export control regulations
  • • Anti-discrimination laws

2. Prohibited Activities and Conduct

Strictly Prohibited Conduct

  • • Attempting to circumvent payment systems or access controls
  • • Sharing, redistributing, or commercially exploiting course materials
  • • Using automated tools, bots, or scripts to access our services
  • • Engaging in fraudulent activities or misrepresenting your identity
  • • Disrupting services or attempting unauthorized access to systems
  • • Harassment, discrimination, or inappropriate conduct toward others
  • • Violating intellectual property rights of SkillForge or third parties

Content Guidelines and Restrictions

When participating in forums, submitting assignments, or interacting with our platform, you agree to:

  • • Maintain professional and respectful communication
  • • Refrain from posting inappropriate, offensive, or discriminatory content
  • • Respect the privacy and confidentiality of other participants
  • • Ensure all submitted work is original or properly attributed
  • • Report violations of community standards promptly

3. Age Restrictions and Requirements

Minimum Age Requirements

  • • Must be 18+ years to create account independently
  • • Parental consent required for users under 18
  • • Age verification may be requested
  • • Different terms may apply for minors

Professional Prerequisites

  • • Basic educational background recommended
  • • Mathematical literacy requirements
  • • English proficiency for certain courses
  • • Technical equipment and software access

4. Indemnification Obligations

Important Legal Obligation: You agree to indemnify, defend, and hold harmless SkillForge, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses arising from:

  • • Your breach of these Terms and Conditions
  • • Your violation of applicable laws or regulations
  • • Your misuse of our services or platform
  • • Infringement of intellectual property rights
  • • Any content you submit or actions you take through our services
  • • Claims by third parties arising from your conduct

Liability Limitations and Warranties

Disclaimer of Warranties

IMPORTANT DISCLAIMER: SkillForge's services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied. We specifically disclaim all warranties, including but not limited to:

Service Quality Disclaimers

  • • Merchantability and fitness for particular purpose
  • • Uninterrupted or error-free service operation
  • • Accuracy, completeness, or reliability of content
  • • Security of data transmission or storage
  • • Compatibility with all devices or systems

Educational Outcome Disclaimers

  • • Guaranteed learning outcomes or skill acquisition
  • • Career advancement or employment opportunities
  • • Certification recognition by third parties
  • • Specific salary increases or job placement
  • • Meeting individual learning objectives

Limitation of Liability

MAXIMUM LIABILITY LIMITATION

In no event shall SkillForge's total liability to you for all damages, losses, and causes of action exceed the amount paid by you for the specific service giving rise to the claim during the twelve (12) months preceding the claim.

Excluded Damages

SkillForge shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • • Loss of profits, revenue, or business opportunities
  • • Loss of data, information, or educational progress
  • • Costs of substitute services or alternative training
  • • Personal injury or emotional distress
  • • Reputation damage or loss of professional standing
  • • Third-party claims or regulatory penalties

Consequential Damages Exclusion

Even if SkillForge has been advised of the possibility of such damages, we exclude liability for consequential damages arising from:

Technical Issues

  • • Service downtime or technical failures
  • • Data loss or corruption
  • • Security breaches beyond our control
  • • Third-party service disruptions

Educational Factors

  • • Individual learning variations
  • • Market changes affecting career prospects
  • • Employer hiring decisions
  • • Industry-specific certification requirements

Force Majeure Provisions

SkillForge shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including:

Natural Events: Earthquakes, floods, tsunamis, typhoons, or other natural disasters affecting Japan or our service infrastructure
Technical Events: Internet outages, server failures, cyberattacks, or third-party service disruptions
Legal Events: Government regulations, court orders, or changes in applicable laws
Social Events: Pandemics, civil unrest, labor disputes, or other social disruptions

Legal Information and Dispute Resolution

Governing Law and Jurisdiction

Applicable Law

  • • Governed by laws of Japan
  • • Tokyo District Court jurisdiction
  • • Japanese Consumer Protection Act applies
  • • International treaties where applicable

Dispute Resolution Venue

  • • Primary jurisdiction: Tokyo, Japan
  • • Alternative dispute resolution preferred
  • • Mediation before litigation required
  • • English language proceedings accepted

Dispute Resolution Procedures

Step 1: Direct Resolution

Before initiating formal dispute procedures, parties must attempt direct resolution through:

  • • Direct communication with SkillForge customer service
  • • Written complaint submission with supporting documentation
  • • Good faith negotiation period of 30 days
  • • Senior management escalation if initial resolution unsuccessful

Step 2: Mediation

If direct resolution fails, parties agree to participate in mediation:

  • • Neutral mediator selection from approved list
  • • Tokyo-based mediation sessions preferred
  • • Cost-sharing arrangement for mediation fees
  • • Confidential proceedings with binding agreements

Step 3: Arbitration

For unresolved disputes exceeding ¥500,000, binding arbitration may apply:

  • • Japan Commercial Arbitration Association (JCAA) rules
  • • Single arbitrator for smaller disputes
  • • Three-arbitrator panel for complex cases
  • • Final and binding arbitration awards

Severability Clause

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed from these terms without affecting the validity and enforceability of the remaining provisions.

The invalid provision shall be replaced with a valid provision that most closely achieves the original intent and economic effect of the severed provision.

Terms Modification Policy

SkillForge reserves the right to modify these Terms and Conditions at any time. Changes will be communicated through:

  • • Email notification to registered users (30 days advance notice for material changes)
  • • Website posting with prominent display of updated terms
  • • In-platform notifications for active users
  • • Clear indication of effective date for new terms

Continued use of services after modification effective date constitutes acceptance of updated terms.